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259 Posts
How do you get the winch cable off of the spool. It looks like it just sticks through, but I can't get it out. I am replacing it with a synthetic rope.
Posts by mudder fudder
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Joined
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259 Posts
Got it! I was just to impatient. The Gorilla winch just has a slot that you have to get the cable out of. A long screwdriver is all I needed!
Joined
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259 Posts
Customer service at it's finest. I have the 3000# winch, well the free spool stopped working. I was tring to get the cable off, as it states in this original post, and I noticed the spool was loose. It seemed like something was possibly broken on the inside, but it still worked fine. Anyway, I sent them an email, explaining everything, and they simply replied, " I am sorry for your trouble, a new winch is on the way." The same day they sent me a tracking number, it will be here Monday. I will never buy another winch, unless it is a Gorilla! Just my opinion!!
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