Explode may be a sensationalized description. It was in a few pieces when the motor was taken down, however. I don't know much about the workings of an oil pump, but the tech I spoke with mentioned that a dirty install could have caused it??? The service dept has been updating Honda and the district rep every step of the way. Due to the apparent rarity of such an instance, they are supposedly very interested in it. This is one reason why I expected more sympathy from them when asking for help on the ext. warranty. Go figure.The oil pump couldn't explode.. I don't know what model you have but some are chain driven some have a shaft that drives it .. Yours must have either seized or stopped turning which starved the engine of oil ..
I would find out who your Honda service rep. is for your area and phone him & tell him your story ..
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I was told by the service guys that I was not allowed to talk to the district reps. I will ask again.I would talk to the Honda rep myself if it was my bike ..
I understand this point of view. I felt like I paid for a 6mo warranty and that is what I must deal with. I felt, and still feel, that if the machine needs a longer term warranty, I would be able to determine that within the first six months of riding. However, that is NOT the case here. 90% of my riding is during deer season -- which happens to take place the two months during which the bike was in the shop. I don't even demand full reimbursment for the warranty just some help. Basically, I just want an apology from them and a gesture saying, "This is not the type of machine we build and this is not what you can expect for the remainder of this atv's life."I have a question. An atv has a lot of electrical and moving mechanical parts. Lets say one of those parts breaks or fails. It happens, not to every machine but it happens. Heres my question. If something does break, whether its something very rare (like an exploding oil pump) or something that Honda has seen before (oil seal leaking), why should a customer think they deserve a new machine or free extended warranty? Last time I checked, warranty covers these kind of problems at no cost to the customer. Thats what warranty is for. So why do some people think they deserve better treatment than others. Don't get me wrong, I can understand the fustration of your machine breaking down, especially with not many miles/hours on it, but thats why manufactures have warranties, to make the repair free of charge to the customer for a period of time. Imagine what would happen if a manufacture gave a new machine to everyone who had something break while under warranty. If you keep having problems w/ your machine, then I can see the reasoning behind asking for something from Honda. But for one break down, no matter how much damage your engine suffered, be happy your not two years out of warranty and paying the bill out of your own pocket.
