[toodeep]

Welcome Mike. Get the owners manual out and call Honda direct. It's not really the dealers fault they have to wait but they have to get the go ahead from Honda or they are stuck holding the bill if Honda doesn't warranty it. If he bought the machine from them I would think they would have worked with him to get it fixed right away but some dealers aren't like that. Best bet for a speedy repair is cut out the middle man and go directly to Honda or get it fixed at your expense.