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Discussion Starter · #1 ·
Starting this thread to address the shift problems in my brand new 2021 Rubicon 520 brought into the dealership last week looking to hear from them in the next few

Gonna post updates as they come as i've heard I'm not the only one with these issues.

Cheers
 

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Keep us posted on what you find out. I'm guessing that your machine is a DCT since you are having problems? Can you share any symptoms that you are experiencing with your machine not shifting properly? Thanks.
 

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I’m curious as to what shifting problems you are having. I also have a 2021 Rubicon Deluxe but as of now I don’t have any shifting problems.
49705
 

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Seems to affect 2020 and 2021 models.
 

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Discussion Starter · #5 ·
Keep us posted on what you find out. I'm guessing that your machine is a DCT since you are having problems? Can you share any symptoms that you are experiencing with your machine not shifting properly? Thanks.

That's correct, mostly used in automatic depending on the terrain. All of a sudden while riding for long periods of time my screen would display '-' flashing 5 long and two short dashes. Upon trying to either downshift or switch to manual transmission nothing would happen, the code would constantly flash and if the bike was turned off it would not start again given that it thought it was out of gear. Would have to let the bike sit for about half an hour before the N would pop back up (I've tried disconnecting the battery and it doesn't reset the system in this case) A few times on acceleration it would bog down quite a bit after just being started. This machine has left me stranded for a total of about 3 hours in the span of 8 months just waiting for it to kick back into neutral. I've tested the bank angle sensor and it seems to be in place, don't think it could be the TPS either but who knows.

Shouldn't be long till I get the full diagnostic.
 

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Discussion Starter · #6 ·
I’m curious as to what shifting problems you are having. I also have a 2021 Rubicon Deluxe but as of now I don’t have any shifting problems.
View attachment 49705
The bike displays a code 52 , 5 long and 2 short dashes '-'... doesn't know which gear it is in while driving sometimes and displays the code.. when the bike is turned off while displaying the code it cannot be turned back on for about 20 30 minutes before it displays N again... a real pain in the ass since there is no foot shifter. The dealer I brought it to up North said they will put a foot shifter on, highly.recommend as all my troubles would have been avoided had I had one (given that there isn't a bigger issue, updates to come)
 

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Starting this thread to address the shift problems in my brand new 2021 Rubicon 520 brought into the dealership last week looking to hear from them in the next few

Gonna post updates as they come as i've heard I'm not the only one with these issues.

Cheers
Hello all,
We purchased 2 new 2020 Rubicons Deluxe in Oct of 2019, and we have not had a single shifting issue until we hit the approx 500 mile mark. Since then, we have only had this issue twice, and only in Auto, and the dealership that we purchased from was very good, checked them both out, and could not find anything. They did suggest to dump the original Honda motor oil, and put in the Pennzoil Platinum Euro LX 0W30 Full Synthetic. My wife's machine has been sitting all winter, but I have put on just over 300 miles on mine, since changing the oil out, and so far so good. Also starts much easier in cold weather, and seems to shift much smoother. Not sure if this is a short term fix, but so far, it sure made a difference on mine
Cheers
 

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Any updates from the dealer? I am still waiting the arrive of my 2021 Rubicon Deluxe DCT. Getting a little worried now with this issue. Another YouTuber with the same machine said it's happened twice over the last year, but for him, he only has to shut the ignition for a few moments and the issue goes away.
 

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Discussion Starter · #9 ·
Any updates from the dealer? I am still waiting the arrive of my 2021 Rubicon Deluxe DCT. Getting a little worried now with this issue. Another YouTuber with the same machine said it's happened twice over the last year, but for him, he only has to shut the ignition for a few moments and the issue goes away.
UPDATE MAY 2021

There has been a recall on the software that runs the electronics in the bike. The dealership had to do a full flash reset on the system and they also reinstalled a new neutral switch. Took it out for 6 hours yesterday and she ran like a top. Seems to be fixed.
 

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UPDATE MAY 2021

There has been a recall on the software that runs the electronics in the bike. The dealership had to do a full flash reset on the system and they also reinstalled a new neutral switch. Took it out for 6 hours yesterday and she ran like a top. Seems to be fixed.
Hey Greg, just wondering do you have any information on the the recall? Bought my 2021 Rubicon back in March and since then I have had the issue where the bike seems to not know which gear it is in (maybe 3 or 4 times now). I have been lucky enough where I switch the key to the off position, restart the bike, and everything starts working as it is suppose to but if there is a recall I would like to get this fixed correctly.

Thanks,

Brent
 

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Discussion Starter · #11 ·
Hey Greg, just wondering do you have any information on the the recall? Bought my 2021 Rubicon back in March and since then I have had the issue where the bike seems to not know which gear it is in (maybe 3 or 4 times now). I have been lucky enough where I switch the key to the off position, restart the bike, and everything starts working as it is suppose to but if there is a recall I would like to get this fixed correctly.

Thanks,

Brent
Hey Brent, unfortunately that's all the information I have.. had a bit of a language barrier at the dealership as it was up in Northern Quebec but from what I gathered service only told me there was a recall on the ecu and he had to do a hard reset on the whole system. They also replaced the neutral switch.
Hope this helps.

P.s. I initially brought this into a dealer in the city and they were absolutely terrible, had no clue what they were doing, pretty sure they did all their repairs out of the Haines manual. Seemed like they only wanted my money so i brought it into a dealer out of town in the boonies and they knew exactly what was wrong right away, no screwing around with people that know what they're doing. Never bringing it back to the city again.
 

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Sounds good. I will have to look around to see if anywhere recommends the fix you describe above.

Take care,

Brent
 

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Hello everyone. I am new to the forum and have a 2021 Honda DCT EPS ATV. I have been having the same issues as I have read on here since the first time I drove my new atv. Started off working great in auto. Started using it in ESP mode and it was shifting good. After approximately 15-20 mins of riding it failed with a dash on the display and felt like it was stuck in 2nd or 3rd gear. Dash flashed 2 slow and two fast flashes. Turned key off and back on and could here it shift back into Neutral. It has happened almost every time I have used it in ESP mode and the turning key off and back on gets it back to neutral. Couple times I had to turn key off and on twice. Took to dealer. They replaced the angle sensor and said it should be good to go. First ride after 15 minutes same issue happened again. Dash this time was 5 slow and 7 fast. Videod and sent to dealer. Had to take it back and they replaced the PCM(computer) and installed the new software. So I’m hoping the new PCM has fixed the problem. I am picking it up tomorrow and will try it out again and update next week. And just to mention I called Honda Canada and informed them what was going on with my brand new machine and they called the dealer and gave me a case # and said it was a good idea to call them and start a case number to keep everything on file. Hope this helps some of you having the same issues.
 

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I had the new shift map updated on my machine a few weeks ago and it has worked perfectly since. Any worthwhile dealer should be able to help you out. Otherwise call or email Honda customer service and be sure to get a case number logged like Brock A. mentioned.
 

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I had the new shift map updated on my machine a few weeks ago and it has worked perfectly since. Any worthwhile dealer should be able to help you out. Otherwise call or email Honda customer service and be sure to get a case number logged like Brock A. mentioned.
There is a service bulletin now for this fix / software update in Canada now - # iii - 1 - 21
 

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I had the new shift map updated on my machine a few weeks ago and it has worked perfectly since. Any worthwhile dealer should be able to help you out. Otherwise call or email Honda customer service and be sure to get a case number logged like Brock A. mentioned.
upland, you are located in the states correct?
 

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Hello. I had the update done and I cannot believe the difference in the shifting. So smooth compared to how it shifted before. Had it out for a couple hours and ran perfectly so far. Only thing that worries me now is if any damage that may have been done to the gear box with how it was shifting previously. Big difference with the update. If you haven’t had this done, get on it!! I will send another update when I get a chance to go for a good long rip.
 

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I have 120 miles on the updated shift map and it continues to work flawlessly. I have tried everything to get it to throw the error code and cannot get it to act up. Before getting the update, I could get it to throw an error code on command. What a difference.
 

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Hi All,

In the process of buying a new 21 Ruby Deluxe w/DCT...Based on what I have read, I am concerned and heavily considering. Suzuki KQ 500...From what I have gleaned from this site, it appears that most troubles go away after flashing the ECM. Is this true?

Should one also expect the dealer to have this latest update or would that be part of a recall?
TIA
 

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Hi All,

In the process of buying a new 21 Ruby Deluxe w/DCT...Based on what I have read, I am concerned and heavily considering. Suzuki KQ 500...From what I have gleaned from this site, it appears that most troubles go away after flashing the ECM. Is this true?

Should one also expect the dealer to have this latest update or would that be part of a recall?
TIA
My 2021 DCT EPS was having issues and shifting really hard. Got the proper update done and it now runs amazing. Shifts super smoot and no issues with it getting stuck in gear. So just make sure the latest software is installed and you should be good! Awesome bike when it’s shifting properly!
 
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